Refund and Returns Policy for kids’ ebook download website
Here’s a clear and professional Refund and Returns Policy suitable for a children’s ebook download website:
Refund and Returns Policy
Thank you for shopping with us. Please read our Refund and Returns Policy carefully before making a purchase.
Digital Products
All products available on this website are digital eBooks designed for children’s learning and entertainment. Once an eBook is downloaded or accessed, it cannot be returned or exchanged.
Refunds
Because our products are digital in nature, all sales are final. We do not offer refunds once an order has been completed and the eBook files have been delivered successfully.
However, a refund may be considered in the following rare situations:
- You were charged more than once for the same order.
- The file is corrupted or cannot be downloaded, and our support team is unable to provide a working copy.
- You purchased the wrong item by mistake and have not yet downloaded the eBook.
In these cases, please contact us within 7 days of purchase with your order details and proof of issue at [your support email address]. We will review your request and respond within 3–5 business days.
Technical Issues
If you encounter any problems downloading or accessing your eBook files, please reach out to our support team for assistance before submitting a refund request.
Contact Information
For all refund or return inquiries, please contact:
Email: support@kidzeeclass.com
Phone: [Now Not applicable]
By completing your purchase, you agree to this Refund and Returns Policy.